I grew up near Plaza Midwood in Charlotte, and have marveled at the stunning growth the city has experienced. I developed a successful career at Bank of America, but after several years realized that banking was not going to fulfill my ambitions.

After consulting my wife and praying about what my heart needed, it dawned on me that in order to be more fulfilled, I needed to help people in a practical, tangible, and impactful way. I sought to combine my technical skills with the compassion that I have for others by entering the home inspection industry.

I am a member of the International Association of Certified Home Inspectors (InterNACHI), and I maintain my Certified Professional Inspector (CPI) designation through that widely respected organization. Although not required, the CPI designation gives additional peace of mind to clients as it requires inspectors to take part in extensive annual training, stay abreast of industry trends, and abide by a documented Standard of Practice & Code of Ethics.

Glenn Carroll, CPI

Certified Professional Inspector CPI ®

One thing that I have noticed about the home inspection industry is that inspectors are quick to reduce their liability. It is ingrained into the psyche of every inspector that if you come across something blocking the electrical panel, thank your lucky stars… take a photo and disclaim the entire panel on your report as a personal storage limitation… then you move on without inspecting the panel.

Now, if that inspector’s mother were the one buying that home, would he have moved that piece of furniture? Absolutely he would. That’s the difference. It’s all about love and compassion for others. I view every single client as equal to my family. I will always try to “move the item.” That example is actually a real-life scenario that I experienced. The grandmother was shocked when I let her know that the panel had a major fire hazard that can be easily corrected. She told me that she had the home inspected only a year prior.

At Crown Home Inspections, my goal is to exceed expectations. One way that I do that is by doing things that are not always convenient; but they are the right thing to do.